Located in the heart of Quito’s Historic Center, our boutique hotel is an oasis of comfort and authenticity. We stand out for offering personalized service that follows best hotel practices, with a trained team speaking multiple languages, dedicated to ensuring the best experience for each guest.
From the carefully restored colonial architecture to exclusive hotel services, every detail of our hotel reflects Ecuador’s rich culture. Here, you are not just a guest, you are part of our family. With a team trained in hospitality and tourism, we make sure your stay is impeccable, whether you’re traveling for leisure or business.
But be careful! Not all hotel establishments follow strict quality standards in their services. Today, we’re going to share some tips to avoid falling into false expectations.
We stand out from large hotel chains
When you choose to stay in a large hotel chain, you know what to expect: standardized rooms, impersonal services, and a focus on quantity rather than quality. At Hotel Casa Ecuatreasures, we offer something completely different: an authentic, tailor-made experience for every guest.
Unlike mass hotels, where you’re just a reservation number, here we call you by name and care about every detail of your stay. From the moment you book until your departure day, our team is available to assist you with a highly personalized concierge service.
We are a family-managed hotel with training in hospitality management and years of experience in the industry. This allows us to offer a perfect balance between professionalism and closeness, something that large chains can’t always provide.
While big-brand hotels tend to look the same everywhere in the world, the best hotels in Ecuador retain the region essence in every corner. We are located in a restored colonial house with original details, combining history with modern amenities so you can experience something truly unique.
Do you need private transportation? A special breakfast? A personalized culinary tour? We make sure your experience is unforgettable.
Discover the warmth of our team: how we think about every detail
Our team anticipates your needs before you express them. From preparing your room with personalized touches to recommending the best places to visit according to your interests, our goal is to make you feel special.
- We speak your language: We welcome guests from all over the world and make sure that communication is never a barrier.
- Uninterrupted attention: We are available at all times to assist you with any request.
- Small gestures, big differences: A hot coffee upon arrival, a map with personalized recommendations, or a breakfast tailored to your preferences.
Our trademark is the services we offer
Our services are designed to provide you with comfort, quality, and a unique experience.
- Free local breakfast with authentic Andean cuisine, made with fresh, local ingredients.
- Free concierge service, with personalized advice to help you discover the best of Quito.
- High-speed WiFi, ideal for both business travelers and those wishing to stay connected.
To make your stay even more special, we offer personalized services tailored to your preferences.
- Andean energy massages, a wellness experience based on ancient techniques.
- Culinary tours and Andean cooking classes, where you can learn and taste the best of Ecuadorian cuisine.
- Private round-trip airport transfer, so you can travel worry-free.
- Private transportation, to tour the city or go on excursions comfortably and safely.
- Private tours, led by experts to explore Quito and its surroundings.
- Laundry service, so your clothes are always spotless during your trip.
- Other tailored services, adapted to whatever you need to make the most of your stay.
Who we are behind each service
Every person at Hotel Casa Ecuatreasures plays a key role in ensuring an exceptional experience.
- María: Marketing and communications specialist, in charge of sharing our essence with the world.
- Joel: Expert Ecuadorian chef, leading culinary tours and Andean cooking classes.
- Alicia: Responsible for logistics and operations, ensuring that every service runs smoothly.
- Hernán: In charge of concierge services, offering personalized assistance and recommendations.
- Blanca: Head of operations, ensuring quality in the daily management of the hotel.
Why our guests always return
Our close attention makes the difference, offering tailored recommendations and assistance with every detail. The free Andean breakfast and our culinary tours and cooking classes turn your stay into an unforgettable experience.
Another aspect that makes our guests return is the tranquility and comfort of our facilities. Located in a restored colonial house, we retain the architectural essence of historic Quito, but with all modern comforts. The combination of tradition and modernity creates a welcoming atmosphere that feels authentic and special.
The location is another key point. We are located in Quito’s Historic Center, near museums, churches, and iconic plazas. This allows our guests to easily explore the city, either by walking or with the help of our private tours and personalized transportation.
Finally, the emotional connection we create with our visitors is what truly sets us apart. We strive to make every stay unique, and this effort translates into guests who not only recommend us but also choose to return. When reading their reviews, one of the most common phrases is: “We felt like home.” And that is, without a doubt, the greatest reward for us.
Frequently asked questions summary: Get ready for your big trip
With this guide, you can plan your stay with complete confidence, ensuring you enjoy every moment at our boutique hotel, full of history, comfort, and warmth.
What should a boutique hotel have?
A boutique hotel is characterized by being a small, unique establishment with personalized design. It should offer an intimate and exclusive atmosphere, with attention to detail and highly personalized services. Boutique hotels often have a privileged location, such as Hotel Casa Ecuatreasures, which is situated in the heart of Quito’s Historic Center, close to major tourist attractions. The idea is for guests to feel at home, with an authentic experience, not just accommodation.
How many employees do boutique hotels have?
Boutique hotels typically have fewer employees than large establishments, which allows them to provide more personalized and closer attention to each guest. At Hotel Casa Ecuatreasures, we have a team of passionate and highly trained professionals who manage all aspects of the hotel, from reception to additional services like culinary tours and cooking classes. Each member of our team is committed to providing exceptional service tailored to each visitor’s needs.
What does a hotel organizational chart look like?
The organizational chart of a hotel company varies depending on the size and type of hotel, but generally, it is structured in levels of responsibility that ensure the efficient operation of all services.
Our team includes the general management, responsible for decision-making and overseeing the hotel, as well as professionals who handle daily operations such as reception, concierge, cleaning, kitchen, and marketing. This model allows us all to work as a team, ensuring that every detail of our guests’ experience is flawless.
Is it necessary to make a reservation in advance?
While it is not mandatory, we recommend booking in advance, especially during high seasons, as our capacity is limited and spaces tend to fill up quickly. Additionally, by reserving early, we can ensure that your stay is even more personalized, catering to any special requests you may have.
Does Hotel Ecuatreasures have special offers?
Yes, we offer special deals during key dates such as Easter, Christmas, local festivities, and other important celebrations. These promotions are designed to give our guests an even more accessible and memorable experience, without compromising the quality of our services. If you would like to know about our current or upcoming offers, feel free to contact us or visit our website to stay updated on available promotions.
From which countries do you receive tourists?
At Hotel Casa Ecuatreasures, we welcome guests from all over Latin America, as well as from the United States, England, and several European countries. Our location in the heart of Quito’s Historic Center attracts travelers from various parts of the world looking for a unique and authentic experience in Ecuador. Whether they come for tourism, business, or a combination of both, our team is ready to offer high-quality service and personalized attention to all our international guests.
