Whether our guests choose us for a short getaway, a honeymoon, or a family vacation, we strive to make every moment in our hotel unforgettable. Every detail of our service is designed to provide a welcoming and worry-free experience. How do we achieve this? That’s what we’ll discuss today.
Staff with attention to detail
Our commitment to highly personalized service is reflected in our constant attention to the needs of our guests. We strive to provide quick and effective solutions so they feel at home.
It’s no coincidence that many of our visitors have rated Ecuatreasures as one of the best family hotels in Quito, highlighting the quality of service and attention given to every family member. Whether visiting as a couple, in a group, or with children, we guarantee that everyone enjoys a personalized and worry-free experience.
The staff at Ecuatreasures is composed of professionals who not only have a deep understanding of travelers’ needs but also appreciate the importance of offering personalized treatment. Each member of our team, from the front desk to the concierge, ensures that our guests receive service tailored to their preferences and requirements.
Hernán, our customer service expert, leads the concierge team, providing personalized recommendations for exploring Old Town Quito, booking private tours, or managing any special requests guests may have. Blanca, our operations assistant, ensures that every detail in the rooms is perfect, maintaining impeccable comfort and cleanliness.
Part of what makes our service special is the authenticity and commitment to local culture. Joel, our chef in charge of culinary tours and Andean cooking classes, offers our guests a true immersion into ecuadorian culture through unique flavors and culinary traditions. This dedication to the local experience is what sets Ecuatreasures apart as a place that not only provides lodging but also a complete and culturally rich experience.
We also offer exceptional laundry service designed to make your stay even more comfortable. We understand how important it is for our guests to enjoy clean, fresh clothes, especially during long trips.
At Ecuatreasures, the true value of our hospitality lies in the human team that forms our hotel. All members of our staff not only share the bond of being one big family, but they have also received specialized training and have extensive experience in customer service, especially in the hospitality sector. This balance between professionalism and human warmth is what distinguishes Ecuatreasures as one of the best hotels in Quito.
Steps away from the best of Quito
From Ecuatreasures, guests can enjoy an easy walk to Quito’s main attractions. Just minutes away are Plaza de la Independencia, the majestic Church of the Company of Jesus, and the famous Central Bank Museum, among others. Our location makes it easy for our visitors to thoroughly explore the cultural and historical richness of Quito, enjoying self-guided tours or with the assistance of our local experts.
Our guests have shared their experiences, emphasizing that the hotel’s location is perfect for discovering Old Town Quito: “The walk to the historical sites was easy and wonderful, making each day special.”
Additionally, we are well connected to the main avenues that facilitate access to other areas of the city, from modern shopping centers to the beautiful La Carolina Park. This transport service also includes private tours for those wishing to explore beyond the city center, visiting iconic destinations like the Middle of the World or the natural landscapes surrounding Quito.
Discover andean cuisine with us
Each morning, our guests can enjoy a delicious complimentary local breakfast, featuring fresh, native ingredients from Ecuador. This breakfast includes traditional dishes like quinoa, plantains, and famous Ecuadorian coffee. It’s the perfect way to start the day with energy and immerse oneself in the local culinary culture from the very first bite.
For those wanting to take this culinary experience beyond just tasting, we offer food tours through local markets and andean cooking classes led by our expert chef, Joel, who guides our guests in creating traditional dishes like locro de papas and llapingachos. These activities not only reveal the secrets of Andean cuisine but also provide insight into the history and customs behind each recipe.
During the food tours, you can explore Quito’s markets, get up close with native ingredients, and learn about the indigenous and colonial influences on the region’s flavors. The cooking classes, on the other hand, allow you to take a piece of Ecuador home with you, learning culinary techniques that you can replicate in your own kitchen.
Our chef is passionate about andean gastronomy and ensures that every dish we prepare at Ecuatreasures maintains the authenticity of traditional ecuadorian flavors while adding a modern twist that delights our guests. In addition to the classes and tours, Joel is always available to share stories and recommendations about local cuisine.
Looking for hotels in Quito with airport shuttle?
For those seeking convenience in their transfers, Ecuatreasures offers private transportation services to and from Quito Airport, ensuring travelers can reach their destination without hassle. This airport transfer is especially valued by our guests, who find it an efficient and reliable service tailored to their arrival and departure schedules.
Commitment to the environment and local culture
We believe that responsible tourism is not only about providing excellent customer service but also about positively contributing to the environment and the community around us. Our commitment to the environment and local culture is fundamental in all our operations, and we strive to be a model of sustainability in the hospitality sector.
Since restoring our colonial house, we have incorporated practices that minimize our environmental impact. We use eco-friendly cleaning products and promote the use of renewable energy in our facilities. Additionally, our local breakfast offerings include sustainably sourced ingredients, supporting local producers and reducing our carbon footprint.
We also encourage recycling in the hotel and invite our guests to participate in initiatives that support environmental conservation. Every little effort counts, and together we can make a difference.
We work closely with local artisans and suppliers to offer authentic products in our hotel. From the decorations in our rooms that reflect Andean art to the ingredients used in our cooking classes, everything is designed to celebrate and preserve Ecuador’s rich cultural heritage.
Much more than just accommodation in Quito
Here, every detail is carefully designed to provide a comprehensive experience encompassing comfort, culture, and sustainability.
Alicia, in charge of logistics, ensures that every aspect of your stay is perfect, managing operations with an attention to detail that guarantees everything runs smoothly. Her experience in hospitality ensures that every guest receives personalized and friendly treatment.
With a deep knowledge of Quito and its surroundings, Hernán can suggest the best places to visit, restaurants to try, and activities you won’t want to miss. His proactive approach and kindness make every guest feel like part of our family from the very first moment.
Additionally, María, our marketing and communication specialist, plays a crucial role in connecting our guests with the various experiences we offer. Her enthusiasm for local culture and knowledge of activities in Quito ensure that every visitor has access to the best the city has to offer.
At Ecuatreasures, we deeply value our guests’ opinions. We are open to receiving feedback and suggestions, as we consider their input essential for continually improving our service and facilities.
